on August 29, 2007Location - The Sheraton is located directly across the road from the Four Season Hotel. It's a short taxi ride into Downtown.
Arrival
We arrived late 4.30am due to our plane leaving Bangkok at midnight. To our disappointment ,we found we had genuinely made a BIG mistake on our booking. We had booked our room for the previous day, and were told our Starwood Preferred guest room was now not available, and we were allocated to the first floor.
(there are security guards and soldiers with a full security check before entering the hotel.)
Room 136
Our first impression was disappointment , to us it was just your normal average hotel room. The room consisted of a king size bed, two side tables, large working desk , tea and coffee facilities, and mini bar. Our view from the room was looking at the Four Season Hotel and the highway.
Bathroom
The bathroom was very ordinary with a shower over the bath tub a small vanity unit with a good make-up mirror. Toiletries were sufficient..(but have seen better from a Sheraton).
Room Service
My pet hate in a hotel is when your room is not made up when you arrive back from a days journey. I rang house-keeping at 4.30pm and asked them to clean it up immediately. They arrived in a flash but to me the damage had already been done, so I just asked for some fresh towels.
Food
Another pet hate of mine, is when you are in a different county and you want to taste their food and they have NONE on offer. The hotel had 3 restaurants , Italian, Thai and a Arabic but the last was closed, so we ended up eating in the Italian Restaurant which was okay but with a tiny menu. Breakfast was excellent with a good selection with a chef who cooked your eggs. TIP: Eat outside.
Pools
The pool area was fantastic with a large DEEP swimming pool with plenty of decks chairs and umbrellas. The pool service was efficient although slightly slow. There is also an excellent lap indoor swimming pool and two gyms with modern equipment.
It costs around 20 dinars to the hotel from the airport by taxi. There is little public transport available and most people just use taxis as petrol is VERY cheap in Amman.
Tours
You can organize tours from the hotel, but most guests seem to hire a car to visit the sights. Most of the sights are outside of Amman, the Dead Sea being 45 minutes away, Petra 3hrs, Jerash 35 mins. info@rumtravel.com
We found the locals to be lovely friendly people and felt completely safe in Amman.
Overall
I was looking forward to visiting this hotel and was disappointed on our booking. (our fault) however, being Starwood members we were not even offered their complementary free breakfast on the fifth floor.
I have given this hotel a 4 star rating for poor housekeeping, lack of acknowledgment as Starwood members, and offering NO Arabic food. However, I will give it another go.
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Sheraton Amman Hotel And Tower
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